See
Revenue Leak Audit™
- We analyze your RTO, COD, delivery and customer data.
- We find your high-RTO pincodes, products, segments and order patterns.
- We build an AI scoring system that ranks every order as safer or riskier to ship.
Free 30-minute call. The larger part of our fee is due only after you see your RTO drop.
Order queue Illustrative
- #1042Lower riskConfirmed
- #1043Higher riskHeld for review
- #1044Lower riskRisk scored
- #1045Higher riskVoice AI calling
Low-risk orders move through.High-risk orders get a human.
- Voice AI
- WhatsApp Automation
- Order Risk Scoring
- Revenue Analytics
Growth shouldn’t cost you more with every order.
25–30%
of cash-on-delivery orders in India come back as RTO. Prepaid: 2–3%.
Source: Razorpay- Ad spend goes to orders that are never delivered.
- Your team spends the day on confirmation calls and failed-delivery follow-ups.
- Customers buy once and disappear.
- You see revenue at checkout, not the profit left after returns.
What we fix
One system. Four levers on your bottom line.
01
Lower RTO
Fewer returns, less logistics waste.
02
Higher AOV
More revenue from every order, with no extra ad spend.
03
Higher LTV
More repeat purchases from customers you already paid to acquire.
04
Clear Data
A live dashboard of where revenue leaks, so decisions run on numbers, not guesses.
Visuals are illustrative, not client data.
How it works
We build it. We run it. You see the numbers.
Stop
RTO Prevention Engine™
- Voice AI agents confirm COD orders before dispatch.
- WhatsApp automations handle unreachable customers, address issues and NDR follow-ups.
- Low-risk orders move through normally. High-risk orders go to AI or human intervention.
Grow
LTV Growth Engine™
- Voice AI upsell and cross-sell on confirmed and existing customers.
- WhatsApp post-purchase, cross-sell, reorder and win-back campaigns.
- Customers segmented by behavior, with offers tuned from real results.
Done-for-you means
One onboarding session, a dedicated account manager, a weekly 30-minute optimization call and a monthly leadership review. We handle the build, the integration and the upkeep.
The alternatives
Why not just hire telecallers or an agency?
| Criteria | Telecalling team | Marketing agency | Krityam |
|---|---|---|---|
| Who gets contacted | Everyone | Everyone | The orders that need it |
| Works around the clock | No | Mostly | Yes |
| Tied to RTO / AOV / LTV | Loosely | Rarely | Directly |
| Needs your team to manage it | Yes | Yes | No |
| Shows where the leak is | No | No | Yes |
Who it’s for
Built for brands with orders to protect.
- D2C and e-commerce brands doing roughly ₹40L–₹1Cr a month
- Brands with meaningful COD volume and a high RTO rate
- Founders, directors and CXOs who want fewer manual operations
- Teams that want results without hiring more people
Not a fit if you have very low order volume, or you aren’t ready to share order and delivery data.
What you’ll see
What your audit shows you.
01
Estimated revenue lost to RTO
02
Your highest-risk pincodes, products and segments
03
A roadmap from audit to prevention to growth
Visuals are illustrative. Your audit is calculated from your own data.
FAQ
RTO automation, answered.
What is RTO and why does it matter?
Return to Origin: orders that are shipped but come back undelivered. Each one costs you the ad spend, the outbound shipping, the return shipping and the sale.
Do I need to change my store or courier?
No. We work with your current setup and go through the details on our first call.
Will AI calls hurt the customer experience?
The calls are short and specific to the customer's own order. Sensitive cases go to a human.
How much of my team's time does this need?
One onboarding session and a weekly 30-minute call. We do the rest.
What happens on the first call?
We spend 30 minutes on the problems you're seeing with RTO, COD and delivery, and whether we're the right fit. If we are, the Revenue Leak Audit™ is the first thing we do after onboarding.
When can I reach support?
Monday–Friday, 10 AM–6 PM IST on your dedicated WhatsApp line. Critical system issues get priority.
Find out what RTO is really costing you.
Book a 30-minute call. We’ll talk through where your orders are leaking and whether we’re the right fit. If we’re not, we’ll tell you.
Book a Free Discovery CallIf you work with us, the larger part of our fee is due only after you see your RTO drop.